Quality Assurance and Monitoring
OUTSOURCED CUSTOMER CONTACT
Absolute Call Center is a leading provider of outsourced customer contact solutions and call center services for healthcare and insurance providers, government and higher education.
We specialize in top-quality customer care, inbound sales, order-processing, technical support, customer relationship management, chat support and email response.
Companies turn to Absolute to deliver a superior customer service experience at various customer touch points.
Inbound calls, chat, and email are handled with the highest levels of care and professionalism by our well-trained teams of U.S.-based agents.
Outbound services include lead generation, customer satisfaction surveys, market research, prospect qualification and customer retention programs.
Whether it’s dedicated 24x7x365 live support, seasonal programs, after-hours or overflow — our flexible customer contact solutions will fit your operational needs.